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GENERAL INFO/FAQ's

SHIPPING INFO

Mahalo for shopping with STICK'EMUP 4LYFE! We're excited to get your stickers into your hands as quickly and safely as possible.

Below you'll find details on how we process, ship, and handle orders.

1. Order Processing Time

All sticker orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Please note: During peak periods (e.g., sales, holidays, or new collection launches), order processing may take slightly longer.

2. Shipping Rates & Delivery Times

We offer affordable flat-rate and free shipping options depending on your order size and location.

Shipping Option Estimated Delivery Time & Cost

Standard (U.S.)3–7 business days$[X.XX] or Free on orders over $[XX]

Expedited (U.S.)1–3 business days$[X.XX]

All orders are shipped via USPS, UPS, or local equivalents depending on destination and selected speed.

3. Packaging

To keep your stickers safe during transit, we use rigid mailers or protective sleeves (depending on the size and order type). This helps prevent bending and damage.

4. Tracking Information

You will receive a shipping confirmation email with a tracking number once your order ships. Please allow 24–48 hours for the tracking link to update.

For small domestic sticker orders shipped via USPS First-Class Letter (no tracking), we will notify you when your order has shipped, but tracking may not be available.

5. Shipping Destinations

We currently ship to:

  • All U.S. states and territories

If your location isn't listed at checkout, please contact us to see if we can ship to you.

6. Lost, Delayed, or Damaged Orders

Once your order has shipped, it becomes the responsibility of the shipping carrier. However, we're always happy to help! If your stickers are delayed, lost, or arrive damaged:

  • Email us at stickemup4lyfe@gmail.com with your order number and a description/photo of the issue.

  • We'll do our best to resolve the situation, including sending replacements when appropriate.

7. Contact Us

Questions or concerns about your order?
📧 Email us at stickemup4lyfe@gmail.com

GENERAL INFO

At STICK'EMUP 4LYFE, every sticker comes with Aloha—and our support doesn’t end at checkout.

We value our customers and strive to provide exceptional service at every stage of your experience. Please review our customer care policy below to understand how we handle inquiries, concerns, and support.

1. Our Promise

We are committed to:

  • Providing high-quality, thoughtfully designed stickers

  • Ensuring your shopping experience is easy, secure, and enjoyable

  • Responding to all customer inquiries in a timely and respectful manner

  • Resolving issues quickly, fairly, and transparently

2. Hours of Operation

Our customer service team is available during the following hours:

🕒 Monday – Friday: 9:00 AM – 5:00 PM (HST)
📧 Emails received outside these hours will be responded to the next business day.

3. How to Reach Us

We aim to respond to all inquiries within 24–48 hours.

4. Order Issues & Resolutions

If you encounter any of the following issues, please contact us within 2 days of receiving your order:

  • Wrong items

  • Missing items

  • Damaged or defective stickers

  • Delivery issues

To help us resolve your issue quickly, please include:

  • Your order number

  • A brief description of the problem

  • A photo (for damage or quality concerns)

We'll work with you to offer a replacement or store credit, depending on the situation.

5. Returns, Exchanges, & Refunds

Due to the handmade and personalized nature of our stickers, we do not accept returns or exchanges unless the item arrives damaged or we made an error in your order.

We'll work with you to offer a replacement or store credit, depending on the situation. Potential Refunds will issued on a case by case basis.

However, your satisfaction is important to us—please reach out and we'll do our best to make it right.

6. Feedback & Suggestions

We love hearing from our customers! If you have ideas, requests, or suggestions for new designs or features, feel free to share them with us. Your feedback helps shape our collections and services.

7. Respectful Communication

We believe in respectful and kind communication. We're here to help and will always treat you with courtesy—and we kindly ask for the same in return.

Mahalo!

Mahalo for supporting STICK'EMUP 4LYFE! Whether you're decorating your hydro flask, laptop, or gifting to a friend, we're honored to be part of your creative journey!

PRIVACY POLICY

Privacy Policy
Effective Date: 7/4/2025

At STICK'EMUP 4 LYFE, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the website [yourwebsite.com], make a purchase, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number (optional)

  • Payment details (processed securely via third-party payment providers)

b. Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions taken (e.g. items added to cart)

This is typically collected through cookies or analytics tools like Google Analytics.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Improve website performance and user experience

  • Comply with legal obligations

  • Send occasional promotional emails (only with your consent)

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Track site usage and improve performance

  • Manage your shopping cart and checkout process

You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We only share your information with trusted third parties when necessary to run our business, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers (e.g. USPS, UPS)

  • Analytics tools (e.g. Google Analytics)

We do not sell or rent your personal information.

5. Data Retention

We retain your information as long as needed for the purposes outlined in this policy, including fulfilling orders, maintaining records for legal obligations, and providing customer support.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict certain data uses

  • Opt out of marketing communications

To make a request, contact us at stickemup4lyfe@gmail.com​

7. Data Security

We use appropriate technical and organizational measures to protect your personal information. Sensitive payment data is encrypted and processed securely by our payment providers.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. International Users

If you are accessing our site from outside the U.S., please note that your data will be processed in the United States, and by using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our site with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: stickemup4lyfe@gmail.com​​

PAYMENT METHODS

- Credit / Debit Cards

Frequently asked questions
STICKER FAQsSHIPPING AND RETURNSCONTACT AND BUSINESS HOURS

FAQ's

FAQ
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